Privacy Policy

Effective Date: 1 June 2024

Welcome to Imej Jiwa. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with Malaysian laws, including the Personal Data Protection Act 2010.

  • Personal Information: Name, address, contact details, and other necessary information to establish your identity, and preferences.
  • Non-Personal Information: IP addresses, cookies, activity logs, and other electronic data.


  • Directly from you via our services, communications, and website interactions.
  • From third parties with your consent.
  • Automatically through website cookies and other tracking technologies.
  • To provide and improve our products and services.
  • To conduct research and analysis for better customer experience.

We may share your information with:

  • Service providers, business partners, and advisors.
  • Regulatory and law enforcement agencies as required by law.
  • Any third party with your consent or as necessary to provide our services.


Please take note that certain communications such as our website contain standard information regarding our other products and services that cannot be removed without affecting the delivery/provision of our services and/or products to you.

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. Please review their privacy policies before providing any personal information.

We use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but this may limit certain features of our website.

We implement security measures to protect your information. However, no method of internet transmission is 100% secure.

We retain your personal information as long as necessary to fulfill the purposes outlined in this policy or as required by law

Access and Update: Request access to or update your personal information.
Opt-Out: Unsubscribe from promotional communications at any time.

We Value Your Privacy. Get To Know Our Cookies Usage.


  • When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. The cookies collected might be about you, your preferences or your devices and is mostly used to personalise your website browsing experience. This means helping you find information easier and tailoring content or marketing to you. The cookies help achieve this by storing a user’s preference for certain types of information or products, which allow us to analyse the type of usage and websites visited to improve our services, products or website features.
  • Cookies are small text files that collect information about users and their visit to the web site or use of the app, such as their Internet protocol (IP) address, how they arrived at the web site (for example, through a search engine or a link from another web site) and how they navigate within the web site or mobile application. Other similar technologies (such as “tags”) perform similar functions and are often referred to in the same context. Cookies may be categorised by their purpose (what we use them for) and their duration (or the period of interaction with you).
  • Essential or Strictly necessary cookies — These cookies are necessary for you to browse the website and use its features, such as accessing secure areas of the website including but not limited to setting your language or regional preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the website will not then work. These cookies will generally be IMEJ JIWA’S own first-party session cookies, and do not store any personally identifiable information.
  • Preferences or Functional cookies — Also known as “functionality cookies,” these cookies allow a website to provide enhanced functionality and personalisation such as to remember choices you have made in the past, like what language you prefer, which country or micro-site you are interested in.
  • Statistical or Performance cookies — Also referred as “analytical” cookies, these cookies collect information about how you use a website, like which pages you visited and which links you clicked on. None of this information can be used to identify you. Such information is aggregated and, therefore, anonymized. Their sole purpose is to help us measure and improve the functionality and performance of our website. This may include cookies from third-party (e.g. our vendor or partner) analytics services, for which the cookies are for the exclusive use of IMEJ JIWA.
  • Marketing or Advertising cookies — These cookies track your online browsing activity to help advertisers build a profile of your interests including information about browsing patterns and preferences and devices, which will then be used to deliver more relevant advertising or to limit how many times you see an advertisement. These are persistent cookies where information will mostly be shared with our third-party vendors and partners of IMEJ JIWA.
  • Session cookies – These cookies are temporary and expire once you close your browser (or once your session ends).
  • Persistent cookies – These cookies that remain in your storage until you erase them or your browser does, depending on the cookie’s expiration date (duration or expiry of cookies may vary by purpose).

If you wish to delete Cookies or instruct your web browser to delete or refuse Cookies, you may take the following actions:

  • You can manage the Cookies that you allow on your computer through the internet browser that you use and be notified each time before a cookie is stored by your web browser onto your computer or device.
  • Most browsers are set to accept Cookies automatically by default. You may change this default setting by activating the setting of your browser to not accept Cookies.
  • For apps or mobile devices, you can change your privacy settings within the parameters of your mobile phone and management of the app. Please note the tracking and notifications in a mobile device-app may differ from the web.
  • For Marketing-Advertising Cookies, you can change your third-party cookie preferences for analytical and online marketing purposes by clearing the Cookies in your browser. When third party marketing cookies are offered for the first time, you may be notified by a pop-up the first time you visit that website (Note that some browsers may also block such Cookies when you use the privacy features of the browser). Please note that in doing so, you may see other advertisements that may not be relevant to you.


Please note, however, that if you delete or refuse Essential/Strictly Necessary or Performance/Statistical Cookies, you might not be able to store your preferences or use all of the features that we offer or, and some of our pages might not be properly displayed. It may also be possible that not all functions of our websites would be available to you and that individual functions might only be available to you to a limited extent.

This Guidance and Notice about Cookies is updated as of June 2024 and is subject to change from time to time at our sole discretion.

This Privacy Policy may be revised from time to time. Notice of any such revision will be published on IMEJ JIWA’s website and/or by such other means of communication deemed suitable by IMEJ JIWA.

Contact Us

For any questions or concerns about this Privacy Policy, please contact us at:

Imej Jiwa Sdn Bhd

Tel: +603 7733 7752 

Registered Office: Unit 28-7, Oval Tower Damansara, No. 685, Jalan Damansara, 60000 Kuala Lumpur. 

Thank you for trusting IMEJ JIWA with your information.